In today’s fast-paced world, businesses are constantly seeking ways to optimize their operations and increase their productivity. One area that companies can benefit from improvement is in the reference-checking process. The good news is that there are a few ways to streamline and improve these processes in the current day and age.
The reference-checking process is the part of the hiring process where a candidate’s references are contacted to gather insight into the candidate’s professional abilities, work ethic, and overall character. Traditionally, this process can be quite time-consuming and labor-intensive. It usually involves us making phone calls, email correspondence, and manual documentation to gather the information and feedback on a candidate that is needed.
Advancements in technology have revolutionized the way that reference checking can be conducted. Though a lot of people still employ the tried-and-true approach of calling a person’s references, others have taken a more modern approach by embracing technology and reference services. From the automation of platforms to partnerships with specialized services, businesses now have a multitude of different options to streamline this very important process. Technologies can utilize algorithms or specialist intervention to gather feedback more efficiently, further streamlining the process and reducing the need for as much manual intervention by you or your team.
For context, “Alternative methods” or “Specialized Services” means individuals or businesses that deal exclusively in this particular area. The impact that utilizing specialists can have in any given field and their large amount of experience dealing with issues and processes should not be overlooked. Imagine doing the same thing every day for a year; I am sure that any of us would greatly improve in that time! Now multiply this exponentially and you have some idea of how valuable and effective a specialist can be. Professional reference-checkers will notice issues most of us may miss and provide us with a higher level of insight and service that we may not have gotten if we had to do the same thing on our own. After all, you need to use the right tool for the right job! Another huge benefit is the impact this can have on our stress levels. With all the other responsibilities the hiring manager or the business owner has, allowing someone more qualified and specialized to assist provides a calm and confidence that allows us to more easily apply ourselves and our energy to other areas to maximize the impact and growth we can have in our business.
For references, embracing technology means alleviating the burden on them of repetitive inquiries and paperwork that needs to be completed on their end, which is commonly referred to as “Reference Fatigue”. With easier access to these streamlined platforms or processes, references can provide their feedback much more conveniently, creating positive relationships with whoever is gathering their information, be it a team member or a partner company.
From the perspective of agencies, businesses, and clients, embracing these new technologies translates into significant time and cost savings. By outsourcing the reference checking process to specialized services or relying on automation, businesses can allocate their resources more effectively and thus gain a competitive edge in their respective market.
Candidates also stand to benefit from a more streamlined reference-checking process. Faster turnaround times and simplified application processes mean that they can move through the hiring process more efficiently, enhancing their overall experience and their perception of the hiring organization, while also being made ready for employment more quickly.
The all-important question often considered is can the technology be trusted? Can technology truly replace the traditional methods and effectiveness of human oversight? While it is true that technology can offer us undeniable benefits, that “Human touch” should never be overlooked! This is why the greatest success has been found by balancing any kind of automation with some level of human involvement. This ensures a comprehensive and reliable reference-checking process is always followed, and we also get the peace of mind we are getting the best outcome.
Embracing technology and alternative methods to streamline the reference-checking process is no longer a luxury but a necessity in today’s very competitive market. By doing so, businesses can unlock unlimited gains to their efficiency, improve their candidates’ experiences, and stay well ahead of the curve in their respective industries. It’s time to jump on the bandwagon and embrace the power of technology and specialists in the industry to elevate your reference-checking game and your business along with it.